The Role of HR Support Services in Managing Remote and Hybrid Teams
The rise in remote and hybrid work cultures has made many organisations look for better ways to manage employees. Of course, making an internal HR team handle remote and hybrid workers is always the solution. However, handling internal HR can increase your organisation’s business costs. You will then need to invest in proper resources, training and technology to make your internal HR team efficient in handling work-from-home and hybrid workers.
There is a cost-saving way to manage your remote and hybrid teams. Just consider outsourcing your HR function to third-party HR support services. These service providers have HR expertise and technology and will handle your remote and hybrid workers efficiently. Small and medium businesses, especially, can consider this cost-saving HR outsourcing strategy.
Why Do Remote Teams Need More Attention?
Remote workers are not physically present in the workplace. As such, monitoring their performance, attendance and progress may become difficult for a company’s internal HR team. Moreover, the internal HR team may be deficient in resources, skills and advanced technologies to monitor those employees who do not work from the company’s premises.
To ensure remote workers are handled proactively and their well-being is at par with in-office employees, availing specialised HR support services becomes essential. These service providers will ensure the productivity, progress and well-being of remote workers are not overlooked.
On the other hand, a survey found that many work-from-home employees tend to slack during working hours. As they are not physically present at workplaces and are digitally connected with their supervisors and colleagues, they may tend to log off from their systems during work hours and pursue other activities such as gymming, shopping and even sleeping!
Hence, monitoring these employees remotely becomes necessary for which an HR support service may use advanced production time tracking tools. As an employer, if you avail of HR support services, you will be relieved from the tension of handling your remote and hybrid workers.
With this, let us dig deeper into the involvement of HR support services for small businesses in managing their remote and hybrid workforce.
Services Offered by Third-Party HR Support to Growing Businesses in Managing Their Remote and Hybrid Teams
Hiring, Onboarding and Inducting Employees
Growing businesses can save immense expenses by outsourcing their HR functions to support services. They offer a comprehensive portfolio of services ranging from managing remote and hybrid employee hiring to onboarding and inducting them. HR support services can effectively handle the massive inflow of job applicants which can make hiring easy for employers. These services additionally offer fast-track onboarding and induction programs to enhance candidate experience.
Managing Employee Documents and Data
Employee documents such as the provision of offer letters during their joining and termination letters at their departure from the company can be handled by HR support services. These service providers can efficiently handle confidential employee data while maintaining optimal data privacy.
Performing Background Checks
Background checks become compulsory, especially for remote employees who are never present at an organisation’s premises and can resort to malpractices. HR support services for small businesses can smoothly handle background checks of your remote and hybrid workers and accurately verify their credibility.
Attendance and Production Monitoring
HR support services can efficiently handle the attendance, leaves and productivity of your work-from-home and hybrid teams using attendance and production time trackers. They can also set clear expectations for your remote workers and monitor them to see if they can meet their goals. By tracking employee attendance, these services will ensure that your remote and hybrid employees adhere to your company’s attendance and leave policies.
Participating in Proactive Communication and Conflict Resolution
Employees working from their homes may lack engagement. HR support services will ensure employee engagement by enabling proactive communication between them. They will also provide timely and quality performance and conduct feedback for your remote employees along with resolving conflicts if they arise.
Maintaining Payroll and Legal Compliance
HR support services for small businesses maintain legal compliance with employee payroll standards and laws to ensure that employees receive their compensation benefits such as salaries on time. These service providers also ensure employee adherence to company policies and regulations.
Offering Upskilling Programs
HR support services may even provide additional training procedures to upskill your employees. Such programs help raise the productivity of your remote and hybrid teams by imparting them the required skill sets.
Supporting Work-Life Balance, Wellness and Motivation
HR services can additionally support work-life balance culture and wellness initiatives for the betterment of remote and hybrid workers. Proper work-life balance and wellness initiatives enhance the motivation levels of employees, as revealed by a study, where 90% of workers showed enhanced motivation levels in workplaces that support employee well-being and wellness.
Let Kutumbh Konnect Handle Your Remote and Hybrid Workforce!
Kutumbh Konnect is your one-stop solution for outsourcing your HR responsibilities. This exceptional service provider will offer you speedy employee onboarding and induction, perform accurate background checks of new joiners, manage crucial employee documents and confidential data and ensure attendance and payroll compliance. Its complete portfolio of HR support services comes in a cost-effective and saving package for your budding business. Once you outsource to this efficient service provider, it will leverage the best practices, skills and technology to handle your remote and hybrid workers with efficiency, compassion and empathy.
Empathy: The Factor That Distinguishes Kutumbh Konnect from Other HR Service Providers!
As your organisation moves towards embracing the remote and hybrid work culture, it may face certain vulnerabilities. Remote workers may tend to feel left out as they are not physically present in the company’s premises but are connected digitally. Their demands, well-being and wellness may get overlooked.
Kutumbh Konnect will proceed with its HR support functions with the utmost compassion and empathy to maintain the work-life balance and well-being of your remote and hybrid teams. A study showcased that 96% of employees considered an employer’s empathy a major factor for employee retention. With its empathetic approach, Kutumbh Konnect will not just efficiently handle your work-from-home and hybrid employees but will also enhance their motivation and retention.